Vending is no longer just waiting for customers to make their purchases.
While vending is traditionally attractive for generating passive income, by embracing ongoing technology advancements, operators can actively increase revenue, decrease operating expenses and grow their business. Nayax is a technology-driven company with the in-house R&D department, allowing the development of features in our products to meet the needs and demands of consumers and operators.
For example, when COVID-19 hit, consumers eschewed touching public surfaces, due to hygienic reasons. With Nayax’s digital app, Monyx Wallet, we provide our operators and consumers a touch-free solution for purchasing from vending machines using protocol 4.3 MDB and above. Monyx Wallet allows for directly choosing the product and paying directly from the app, without the need to touch anything, except for the final product. Vending operators can easily configure this feature using Nayax’s management suite with product mapping. When consumers choose the machine within the app, they see a product map display to easily choose the desired product. Once the product is chosen, payment is performed within the app. The product is then released from the machine. With Monyx Wallet, operators can also create promotions and loyalty programs designed to encourage returning customers.
Monyx Wallet is suitable for closed and open environments. In addition to the touch-free feature, Monyx Wallet lets the operator digitize the refund process, thereby reducing operational costs. Monyx Wallet also improves customer retention and increases sales by enabling customizable digital loyalty programs to enrich the customer experience by providing happy hour sales, cashback, gamification and more.
Both the touch-free solution and Monyx Wallet work with Nayax devices, including the VPOS Touch, for EMV-certified contact and contactless transactions, as well as swipe transactions for prepaid cards in closed environments. The Onyx device enables EMV-certified contactless transactions. Both devices provide an end-to-end, complete cashless solution payment (for the most popular payment methods, such as Interac, Visa, Mastercard, Apple Pay, Google Pay), management suite and telemetry and customer engagement.
As the industry continues to evolve, working with a company that has the ability to leverage new features and upgraded technology will allow operators to meet customers’ demands and grow their business. Vending is no longer just waiting for customers to make their purchases. It’s important for businesses to keep up with the changing times, meet the challenges head on, and partner with a company that is forward looking and is working to ensure that any payment solution is future-proof.
